Quantcast
Viewing all articles
Browse latest Browse all 90

DPM 2010 + Dell MD3200 VSS Hardware Provider Issues

I'm trying to backup virtual machines hosted on a 4 nodes Windows Server 2008 R2 Hyper-V cluster. The cluster has two cluster shared volumes. One is on Netapp iSCSI storage, the other one on the Dell MD3200. If I try to backup machines on the MD3200 CSV they are not snapped using the hardware provider.

Looking further into this issue with vssadmin,  diskshadow and a simple NTFS volume on the MD3200:

C:\Program Files (x86)\Dell\MD Storage Software>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Provider name: 'SmVssProvider'
 Provider type: Hardware
 Provider Id: {24e4e8a3-69cb-4370-8b7b-c5276cd49765}
 Version: 10.70.08

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
 Provider type: System
 Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
 Version: 1.0.0.7
C:\Program Files (x86)\Dell\MD Storage Software>diskshadow
Microsoft DiskShadow version 1.0
Copyright (C) 2007 Microsoft Corporation
On computer: FCHV-01A, 16.11.2010 16:19:09


DISKSHADOW> set context persistent

DISKSHADOW> add volume e: provider {24e4e8a3-69cb-4370-8b7b-c5276cd49765}
The registered provider does not support shadow copy of this volume.

Not even snapping this simple volume is possible!

Dell claims it's the backup software and DPM 2010 is not supported. But at least the above test with diskshadow should work in my opinion....

I have configured the HW provider according to Dell's document "Data Protection in a Hyper-V Environment" but to no avail. Now I'm stuck, spent money on the array and the snapshot license for it and it doesn't even do the basic stuff.

 


Viewing all articles
Browse latest Browse all 90

Trending Articles